We use cookies to make this website work effectively and to help us understand how it is used.

Cookies are small text files stored on your device when you visit a website. They allow the site to recognise your device and remember certain information about your visit.

How we use cookies

Essential cookies

These cookies are necessary for the website to function and cannot be switched off.

They include cookies that:

  • enable secure login to the volunteer and trustee portals
  • maintain your session while you are logged in
  • support core functionality of the website

Without these cookies, parts of the site (such as the volunteer portal and forums) would not work properly.

Analytics cookies

We use analytics cookies provided by Google Analytics 4 to understand how visitors use the website.

These cookies help us see:

  • which pages are visited
  • how long visitors spend on the site
  • how users navigate through the site

This information is aggregated and anonymised, and is used to improve the website and the information we provide.

Analytics cookies are only used if you choose to accept them via our cookie banner.

Forum and portal functionality

Our volunteer and trustee areas use forum software (bbPress) and secure login systems.

Cookies are used to:

  • keep users logged in
  • remember session information
  • support basic forum functionality

These cookies are essential for providing access to these secure areas.

File downloads

When accessing volunteer resources (such as PDF, Word or Excel documents), cookies may be used as part of the secure delivery process to ensure that only authorised users can access these files.

These are essential cookies and do not track personal behaviour.

Managing cookies

When you first visit the site, you will be given the option to accept or reject non-essential cookies.

You can also manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect how the website functions, particularly in secure areas such as the volunteer portal.

Third-party services

We use third-party services such as Google Analytics 4 to help us understand how the site is used. These providers may set their own cookies in accordance with their own privacy policies.

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or how the website operates.